At Drum City/Music City our aim is to provide you with the best customer service possible. We don't want our online customers to think they are dealing with a robot, so we decided not to make our website use a 'shopping cart' system.

Instead, we encourage you to email us with your order. Not only will this enable us to provide you with the best customer service, but we'll also be able to determine the best price as well as sort out the details like colours, fretboard options, pickup configuration, string guage etc and give you an accurate picture as to what is currently in stock at Drum City/Music City or at our suppliers.

In your email, please use the description Online Order. Be as clear as possible when describing the product you are enquiring about. We will email you a reply within 24 hours*.

We accept the following forms of payment:

Cash, Bank Deposit, Credit Card, Paypal, Money Order, Bank Cheque

Alternatively, you can check out our eBay store and the item(s) you are after may be listed on there.

* While we endevour to reply as soon as possible to all our email enquiries, this time frame is subject to the availability of staff, our internet connection and other factors that may prevent us from checking our inbox. Your patience is appreciated.